Privacy Policy

1. Introduction

Dalian Victor Machinery Manufacture Co., Ltd. (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”) or contact us for business inquiries and quotations.

By using this Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Site or submit inquiry forms.

2. Information We Collect

Information You Provide to Us — when you fill out inquiry forms, request quotations, send drawings, or contact us by email or WhatsApp, we may collect:

  • Full name
  • Email address
  • Phone number or WhatsApp number
  • Company name and job title
  • Country and shipping address
  • Product interests and project description
  • Uploaded files such as PDF drawings, CAD screenshots, JPG/PNG images, and technical specifications

Information We Collect Automatically — when you browse the Site, we may automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website or search terms
  • Device type and screen resolution
  • Cookie data and usage analytics

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide quotations
  • Process and manage orders, production, and delivery
  • Communicate about project status, shipping, and after-sales support
  • Improve our website, products, and services
  • Send occasional business updates, technical information, or newsletters
  • Comply with legal, tax, and customs obligations
  • Prevent fraud and protect our legal rights

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate the Site, remember your preferences, understand visitor behavior, and analyze website traffic through tools such as Google Analytics 4. For more information, please read our Cookie Policy.

5. How We Share Your Information

We may share your information with:

  • Internal departments including sales, engineering, production, quality control, and shipping
  • Trusted service providers who assist with website hosting, email delivery, analytics, and customer relationship management
  • Logistics partners, freight forwarders, and customs brokers for shipping and delivery
  • Legal, tax, or regulatory authorities when required by applicable law

All third parties are contractually required to keep your information confidential and use it only for the purposes we specify.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include secure servers, encrypted email transmission where possible, and restricted internal access.

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Restrict or object to certain processing activities
  • Request a copy of your data in a portable format
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information below.

8. Data Retention

We retain business inquiry records, quotations, and order-related communications for up to 5 years to support order follow-up, warranty claims, and legal compliance. After this period, personal data is securely deleted or anonymized unless a longer retention period is required by law.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to read the privacy policies of every site you visit.

10. International Data Transfers

As a China-based manufacturer, your information may be stored and processed in China. By submitting information through our Site, you understand and consent to this transfer. We take appropriate safeguards to protect your data during international transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

Dalian Victor Machinery Manufacture Co., Ltd.

  • Email: dlvictormachinery@outlook.com
  • Phone: +86 15007570060
  • Factory Address: 1st Floor, No. 88-2, Wangjiawaizi, Luhai Village, Qidingshan Sub-district, Jinzhou District, Dalian City, Liaoning Province, China
  • Office Address: Room 1802-1803, Rongtong Building, Development Zone, Dalian City, Liaoning Province, China
  • Guangdong Office: 6FC26, Building 3, Huiquan Science and Technology Park, No. 88, Taoyuan East Road, Nanhai District, Foshan City, Guangdong Province, China

Last updated: August 20, 2026